privacy policy

This statement discloses the ways the poemgrown website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect visitor and client privacy.

What type of information is collected?

We receive, collect and store any information you actively enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, devices used to connect to our site, and purchase history. We use security software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect comments, feedback, product reviews, recommendations, and questionnaire results.

How is information collected?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone number, mailing address, encrypted credit card information, and email address. Your personal information will be used for the specific reasons stated in this policy only, and will never be abused or given/sold to any third party.

Why is such personal information collected?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our Services;
To provide our Users with ongoing customer assistance and support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services;
To comply with any applicable laws and regulations.

How is site visitor information stored, used, shared and disclosed?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a secure firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our site also uses Venmo.com for service processing. The Venmo Privacy Policy can be accessed here.